Privacy Policy

At Sole Mio Beach Club, your privacy matters to us. This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with our website or services. By using our site or making a booking, you agree to the practices described below.

 

1. What Information We Collect

When you use our website or contact us, we may collect the following information:

• Personal details: Name, phone number, email address (e.g., when booking passes or events)
• Payment information: Securely handled by third-party providers (we do not store card details)
• Technical data: IP address, browser type, device information, and pages visited
• Other voluntary information: Messages or preferences submitted through forms or WhatsApp

 

2. How We Use Your Information

We use your information to:

• Process and confirm your bookings
• Send booking confirmations, reminders, and updates
• Respond to your inquiries and requests
• Send promotions or offers (only if you’ve opted in)
• Improve our website experience and service quality through analytics

 

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Understand user behavior and improve site performance (e.g., Google Analytics)
• Personalize content and offers
• Manage session data and preferences

You can disable cookies through your browser settings, though this may affect certain features of our website.

 

4. Third-Party Services

We only share your information with trusted third parties when necessary, such as:

• Payment gateways (e.g., Stripe, PayPal)
• Marketing or analytics tools (e.g., Meta Pixel, Google Analytics)
• Legal or government authorities when required by law

We never sell your personal data to third parties.

 

5. How We Protect Your Data

We use industry-standard security measures including:

• Secure Socket Layer (SSL) encryption
• Access control and password protection
• Secure servers for storing data

While we take precautions, no online system is 100% secure. We recommend not sharing sensitive data via unsecured channels (like public Wi-Fi).

 

6. Your Rights

You have the right to:

• Access the data we hold about you
• Request correction or deletion of inaccurate data
• Withdraw consent from marketing emails at any time

To exercise any of these rights, please contact us at: info@solemio.ae

 

7. Changes to This Policy

We may update this policy occasionally to reflect changes in our services or legal obligations. The “Last Updated” date will indicate the most recent revision. We recommend checking this page regularly.

 

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, feel free to contact us:

Sole Mio Beach Club
Email: info@solemio.ae
Website: www.solemio.ae